Return Policy

Before You Order:

Before placing your order, please confirm with your wedding venue that you will be able to use sparklers. Also, if your wedding or event date is less than 10 days away, please call to confirm that you will be able to receive your sparklers in time. Also, you can check the UPS shipping map here on our site.

 

Returning Sparklers:

We will accept the return of all unused products (except for custom printed sparkler tags they are non returnable) within 60 days from the date of purchase.  For all unused products returned within 60 days, we offer a full refund minus a 10% restocking fee, we do not cover the cost of the return shipping.
 
In order to process a return and receive a return authorization number, please call us during business hours at 1-800-680-8571.
 
Please note that we will not issue a refund until the returned items arrive at our shipping center. 
 
 
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