Shipping Disclaimer - we are not responsible for an order that arrives after the estimated date of the delivery time. Shipping carriers (such as UPS, FedEx, USPS) handle the transportation of packages for us, and sometimes delays can occur due to issues like weather conditions, transportation problems, or other unforeseen circumstances. That is out of our control, and we are not responsible for it. We suggest that you order ahead so you have a few extra days in case there is a delay.
- If you place an order before 3 pm CST on Monday through Friday, we will fulfill it on the same day. (If your order includes custom printed tags, please read below)
- This guarantee does not include customers who purchase custom printed sparkler tags. Your order will ship out within 1-2 days. We try our best to get them out on the same day, but due to order volume at certain times of the year it can take 2 days to print and fulfill your order.
Available Shipping Options
Standard Shipping - Your estimated delivery is between 2 - 5 business days, depending on where you are located. Delivery days will be Monday-Friday, we do not offer Saturday delivery.
Free Shipping - is offered as a promotion on all orders over $50. The Free Shipping service will be by our standard shipping service for your whole order. (This is not available for wholesale customers)
Priority Shipping - Your estimated delivery is between 1-3 business days depending on where you are located. Not available for all locations. Delivery days will be Monday-Friday, we do not offer Saturday delivery.
- UPS 2nd Day Air - delivery in 2-days anywhere in the US Monday thru Friday. This option is not available for sparklers items other hazmat items.
- UPS Next Day Air - delivery overnight anywhere in the US Monday thru Friday. This option is not available for sparklers items and other hazmat items.
Please Note – We cannot ship to Alaska, Hawaii or international locations due to federal and DOT regulations.
Once your order is packaged and ready for pickup, you will receive an e-mail with the tracking information for your package.
- Per TSA regulations, customers are prohibited from carrying sparklers while traveling by air. Even though sparklers are novelty items, sparklers are still not approved for air travel. I Love Sparklers is not liable for any shipping costs incurred due to the failure of customers to check this information before shipment.
We need a valid physical address, not a PO Box, in order to ship your order. If the shipping address is invalid or a PO Box, we will cannot ship your order until it's changed to a valid commercial or residential address. If this does occur, your order will be put on HOLD and we will try to contact you by phone and e-mail ASAP. Be aware that any delays in shipping caused by a PO Box or invalid shipping address are not the responsibility of I Love Sparklers. (Please double-check that your shipping address is correct. Autofill has messed up multiple orders because the billing and shipping addresses get mixed.)
Items Delivered Late, Lost or Missing
- If your package experiences a delay in delivery after being shipped, please note that unforeseen delays can occur during transit, and we no longer have control over the package. In this case, we advise you to contact the courier for assistance and other options.
- Suppose your package is lost or marked as delivered but not received. You can email us at sales@Ilovesparklers.com with your order number and a brief description of the problem, and our sales representative will get back to you within 24 hours during the business week.
- For missing items or any other concerns, please email us at sales@Ilovesparklers.com with your order number, or call us directly at +1(281)-201-0076. Our sales representative will review the issue with you and help resolve the problem.
Refunds and Returns
- Please Refer to the Refund/Returns Policy